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Title: Telemarketing
Sub-title: Regulation, Response & Registry
Edited by: Martin E Leiman
ISBN10-13: 1594548870 : 9781594548871
Illustrations: tables & chart
Format: Paperback
Size: 140x215mm
Pages: 79
Weight: .152 Kg.
Published: Nova Science Publishers, Inc (US) - April   2006
List Price: 69.99 Pounds Sterling
Availability: In Stock   Qty Available: 2
Subjects: Working patterns & practices : Commercial law : USA
In recent years, Congress has enacted several federal laws addressing telemarketing fraud and practices. As a result, both the Federal Communications Commission (FCC) and the Federal Trade Commission (FTC) have established regulations covering the $720 billion telemarketing industry in the United States. It is estimated that consumers lose over $40 billion a year to fraudulent telemarketers. Although the vast majority of telemarketers are legitimate business people attempting to sell a particular product or service, there are unscrupulous individuals and companies violating telemarketing rules and promoting various fraudulent schemes aimed at parting consumers from their money. The FCC, FTC, and several consumer groups and government/business partnerships identified in this book provide extensive information on telemarketing. This book provides summaries of the federal laws and regulations particular to telemarketing, the establishment of a national do-not-call registry, and on the options that are available to consumers to attempt to limit the calls that they receive from telemarketers and to report questionable telemarketing practices to local or federal authorities.
Table of Contents:
Preface; Telemarketing: Dealing with Unwanted Telemarketing Calls; Regulation of the Telemarketing Industry: State and National Do-Not-Call Registries; Telemarketing: Implementation of the National Do-Not-Call Registry; Index.
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