|
Search Result for:
ISBN / EAN :
Title :
Author :
Publisher : SRA BOOKS
From Date :
To Date :
Keyword :
Number of Titles Found: 42
|
|
| Title: A Buzz in the Building |
| Sub-title: How to build and lead a brilliant organisation |
| By (author): Kate Mercer |
| ISBN10-13: 1909116564 : 9781909116566 |
How much buzz is there in your building? - Do you know where your organisation is heading and how your leadership will take it there?
- Do people working in your organisation always do what you want them to do?
- Is your team consistently enthusiastic, engaged and motivated to do its best?
A Buzz in the Building will change the way you think about your business. The wisdom and stories gleaned from Kate Mercer's lifetime of working with business leaders make this book an engaging and inspirational read. Kate takes you through the mindsets and skills required to create an organisation that functions as smoothly and organically as a beehive. When you've read A Buzz in the Building you will know how to: - Create great teams of people who know where your organisation is going and are enthusiastic about playing their part in getting there
- Communicate so people do what you want them to do â willingly and without having to be chased all the time
- Build a brilliant organisation that is as successful as the business it supports, that clients want to work with, and new employees want to join and stay part of
Through her consultancy business, Leaders Lab, Kate Mercer works with clients to create healthy organisations in which people develop the skills and resources they need to do a great job. Kate is also passionate about the use and impact of words. Her natural 'can-do' attitude to leadership and her ability to speak and write in plain English make reading A Buzz in the Building a real pleasure. Kate writes from her wide experience of leadership â simply, practically and directly. |
|
Pages: 152
Size: 209x148mm
Illustrations: 23
|
| Published: SRA Books - March 2016 |
| Format: Paperback |
| Subjects: Management & management techniques |
| List Price: 14.99 Pounds Sterling |
| Availability: In Stock
Qty Available: 527 |
| Title: 1 of: 42 |
|
|
|
| Title: Beliefs and How to Change Them... for Good! |
| By (author): Tony Burgess, Julie French |
| ISBN10-13: 0956755321 : 9780956755322 |
Belief change â your six steps to personal success! Beliefs and how to change them... for good takes you on a voyage of self-discovery, increasing your awareness of how your beliefs will powerfully help or hinder you in life, moment by moment, day by day, year by year. You'll be given a clear and practical system for getting your beliefs aligned with your goals and desired outcomes in life, and when you choose to apply this where it really matters, you can enjoy celebrating your resourcefulness shining through at a whole new level. Adopting the practical easy-to-apply wisdom captured in these pages will help you to: - Release your true inner confidence
- Speed up achievement of your goals
- Get the best out of your relationships
- Stop being a passenger in your life and get back in the driving seat
- Drop stress and feel more fulfilled day by day
- Break unhelpful habits and replace them with more productive ways forward
- Achieve more success in your career
- Improve your sporting performance
- Make the most of any situation
- Handle difficult or challenging situations with ease
- Keep a positive attitude even when things are touch
- Get yourself 'unstuck' and making progress again
|
|
Pages: 80
Size: 209x148x7mm
|
| Published: SRA Books - December 2011 |
| Format: Paperback |
| Subjects: Psychology |
| List Price: 11.99 Pounds Sterling |
| Availability: In Stock
Qty Available: 22 |
| Title: 2 of: 42 |
|
|
|
| Title: Better Before Bigger |
| Sub-title: Rethinking Business Success |
| By (author): Nick Cramp |
| ISBN10-13: 1912300389 : 9781912300389 |
Youâ re ambitious and successful and you want your business to keep growing. So why doesnâ t success feel as good as it should? And whatâ s stopping you taking your business to the next level? Does your personal ambition exceed your organisational capability? When youâ re already stretched, overwhelmed and constantly putting your business before your home life and health, itâ s no wonder you push against taking on more. Youâ re worried your business might crack under further growth, and confidence in your systems and teams to handle the extra pressure is low. Youâ re stuck in the success trap! In this empowering and eye-opening guide, thought leader and coach Nick Cramp, will demonstrate how focusing on continual growth and measuring success solely in traditional terms is holding you back and hurting your business. Heâ ll show you how to escape the success trap as he expertly equips you with: - The mindset you need to rethink success, reap its benefits and navigate a clear, confident route ahead.
- The toolset you need to take control, prioritise what matters and redress the balance between perceived external success and actual internal capability.
- The skillset you need to adopt new behaviours, nurture your business and give it space to grow.
If what got you here wonâ t get you where you want to be, and just working harder wonâ t make success any sweeter, itâ s time to re-frame, re-think and re-focus on how to make your business better before you make it bigger. |
|
Pages: 352
Size: 240x171mm
|
| Published: SRA Books - May 2021 |
| Format: Paperback |
| Subjects: Business & management : Management & management techniques |
| List Price: 16.99 Pounds Sterling |
| Availability: In Stock
Qty Available: 6 |
| Title: 3 of: 42 |
|
|
|
| Title: Boutique Home |
| Sub-title: 10 Steps to Creating Your Boutique Space |
| By (author): Sue McGregor |
| ISBN10-13: 1909116068 : 9781909116061 |
Create your boutique environment in 10 simple steps! - Be guided every step of the way by an expert interior designer
- 10 step plan to create the home your really want and deserve
- Follow a case study that will inform and inspire you
|
| Reviews: |
|
'Sue's schemes are a wonderful mix of style and elegance, with just enough "quirkiness" to make them unique.' -- Andrea Wyatt-Budd
|
|
'A fascinating and generous read containing a wealth of practical experience within its pages.' -- Sheelagh McNamara
|
|
Pages: 144
Size: 160x160x12mm
|
| Published: SRA Books - March 2014 |
| Format: Paperback |
| Subjects: Professional interior design |
| List Price: 12.99 Pounds Sterling |
| Availability: In Stock
Qty Available: 22 |
| Title: 4 of: 42 |
|
|
|
| Title: Calcudating |
| By (author): Lorraine Adams |
| ISBN10-13: 0956755313 : 9780956755315 |
Since launching the revolutionary speed dating concept to the UK singles market ten years ago, Lorraine Adams has always remained totally in tune with the dilemmas unattached women face in their search for Mr Right. Reading this book will launch you on the most satisfying journey of your life, you will feel totally empowered as you rapidly grasp the secrets that will enable you to open significantly more romance opportunities for yourself. Any panic, fear or dread you have experienced with dating before you have read this book will be replaced with buoyant optimism. - Don't have the time or energy for dating?
- 'I felt energised by Lorraine's advice.' Daily Express
- Wonder why you can't find the man of your dreams?
- 'Lorraine promises to tell you what your best friend won't.' Love It Magazine
- Need some advice that will help change your life for the better?
- 'We went into relationship rehab with dating expert Lorraine Adams. She pulls no punches when it comes to the rules of romance.' The Daily Express
- Need some direction?
- 'For straight talking no nonsense guidance but with a dollop of motivating warmth, it's the advice every single woman needs to hear before she goes looking for a man.' The Sun
- Think all the best men are taken?
- 'If you have dated more than your fair share of ugly ducklings and psychos then Lorraine Adams may have the answer.' City AM
- Need a romance guru?
- 'Lorraine is definitely on the right track and the best thing is, you know you will be safe from the greasy nerdish losers.' Marie Claire
|
| Reviews: |
|
“Don’t have the time or energy for dating? ‘I felt energised by Lorraine’s advice.’” -- Daily Express
|
|
“Wonder why you can’t find the man of your dreams? ‘Lorraine promises to tell you what your best friend won’t.’” -- Love it Magazine
|
|
“Need some advice that will help change your life for the better? ‘We went into relationship rehab with dating expert Lorraine Adams. She pulls no punches when it comes to the rules of romance.’” -- The Daily Express
|
|
“Need some direction? ‘For straight talking no nonsense guidance but with a dollop of motivating warmth, it’s the advice every single woman needs to hear before she goes looking for a man.’” -- The Sun
|
|
“Think all the best men are taken? ‘If you have dated more than your fair share of ugly ducklings and psychos then Lorraine Adams may have the answer’” -- City AM
|
|
“Need a romance guru? ‘Lorraine is definitely on the right track and the best thing is, you know you will be safe from greasy nerdish losers.’” -- Marie Claire
|
|
Pages: 168
Size: 156x233mm
|
| Published: SRA Books - December 2010 |
| Format: Paperback |
| Subjects: Dating, relationships, living together & marriage |
| List Price: 9.99 Pounds Sterling |
| Availability: In Stock
Qty Available: 28 |
| Title: 5 of: 42 |
|
|
|
| Title: Catching Giants |
| Sub-title: World-beating business lessons from the small team with a big dream that took on the world and won |
| By (author): Kevin Gaskell |
| ISBN10-13: 1912300524 : 9781912300525 |
| **Shortlisted as a finalist in the Business Book Awards 2023** Can a small business really compete with the biggest business giants? The typical argument is that they wouldnâ t have the budget, skills or experience. But Catching Giants demonstrates that this simply isnâ t true and shows how, even in the toughest of circumstances and competitive environments, it is possible for the small player to win big. When Kevin Gaskell and his small, inexperienced crew took on the â Worldâ s Toughest Rowâ and set out to cross the Atlantic Ocean in a tiny rowing boat, they knew it would take a single-minded determination, focus, some innovative approaches and smart thinking to beat their Olympic level competition and become world champions. But thatâ s exactly what they did! Through this thrilling, motivating and inspiring story of triumph over seemingly impossible odds, Kevin shares the 80 world-beating lessons that he and his team used to beat the best at their own game. Whatever the challenge and whether itâ s clarity, strategy, finances or team alignment that appear to stand in your way, these game-changing lessons have the power to help any team leader, manager or business owner overcome barriers and drive their team to reach for, catch and pass their own giants. |
| Reviews: |
|
"To be a winner you need a better combination of skills, passion, and culture than your opposition. The approaches and experiences in Catching Giants can be applied in any situation to deliver success." -- Lewis Moody MBE, Rugby Player - England, British and Irish Lions, World Cup winner 2003
|
|
"Extraordinary! A book to inspire any leader and convince any team that passion, determination and ruthless application can make the impossible doable." -- Pete Goss MBE, Légion d'Honneur Vendée Globe racer, World Sailor of the Year
|
|
"An extraordinary feat! The maintenance of passion and structure under immense pressure are lessons that can be used by leaders and teams to deliver exceptional results in business" -- Charlie Pitcher, Americas Cup and Admirals Cup sailor, world record breaking rower and entrepreneur
|
|
"Thoroughly recommended! Achieving the extraordinary requires clarity, determination and perseverance. This story is a rich source of the principles, examples and lessons that any reader can apply to building their own success." -- Adrian Hallmark, Chairman & CEO Bentley Motors Ltd
|
|
Pages: 192
Size: 235x155mm
|
| Published: SRA Books - April 2022 |
| Format: Hardback |
| Subjects: Economics |
| List Price: 16.99 Pounds Sterling |
| Availability: In Stock
Qty Available: 810 |
| Title: 6 of: 42 |
|
|
|
| Title: Celebrity Service |
| By (author): Geoff Ramm |
| ISBN10-13: 1912300184 : 9781912300181 |
| Celebrity Service: discover an inspiring way to serve like never before. Your customers will love you. Your competition will not. Inside this book you will find the answers to set you, your team and your business apart in your industry. From the cabin crew member who gives away prizes, to the restaurant in downtown Philadelphia with knockout entertainments, youâ ll see how service will always lead to the sale. Youâ ll find out why 5-star service should be outlawed and why one Paralympian continues to inspire the next generation. Youâ ll discover what to do when you canâ t deliver on your promise and how to offer superb service â even when youâ re closed! Geoff will reveal the philosophy, the stories and the award-winning results which have led companies across six continents to out-perform their competitors. |
|
Pages: 160
Size: 149x129mm
|
| Published: SRA Books - July 2018 |
| Format: Paperback |
| Subjects: Customer services |
| List Price: 12.99 Pounds Sterling |
| Availability: In Stock
Qty Available: 1016 |
| Title: 7 of: 42 |
|
|
|
| Title: Celebrity Service Superstars |
| Sub-title: Memorable experiences that will light up your business and excite your customers |
| By (author): Geoff Ramm |
| ISBN10-13: 1912300370 : 9781912300372 |
Geoff Ramm has a passion for incredible customer service. In this book, heâ s hand-picked THE most original, unique and quirky examples of creative customer experiences that are guaranteed to inspire you and your team to outperform, outmanoeuvre and stand head and shoulders above the competition. This is the book that your competitors wish they had, itâ s your ticket to service superstardom and itâ s going to reveal to you: - The gap in your service that you never knew existed.
- Smart techniques to help you generate clever experiences of your own.
- Simple, cost-effective ideas and touches that will mean the world to your customers.
- Fun, fresh and exciting new perspectives that will inject your entire team with enthusiasm.
- Fantastic ideas and inspiring stories that will get you spectacular results.
Why not join Geoff on this highly enjoyable, eye-opening and rewarding customer service journey around the world? Heâ ll introduce you to some of the amazing people heâ s met who have discovered extraordinary ways to deliver world-class experiences, and heâ ll show you how you can use their strategies to make your own brand unforgettable, your business unmissable and your customers coming back for more. So, are you ready to become a true Celebrity Service Superstar? Great! Itâ s time to get started on getting people talkingâ ¦about you! |
| Reviews: |
|
"Entertaining and thought-provoking! Geoff Ramm's knowledge and insight will reshape the way you think about customer service" -- Heather McNamee, Area General Manager, Fraser's Hospitality UK
|
|
"Talk about WOW! Geoff Ramm ignites a desire to be the most talked about business on earth with positive energy and purpose. He'll help you see the difference and be the difference." -- Olivia Sarah-Le Lacheur, General Manager, Retail Distribution, Partnership Development AIA Group
|
|
"I have been living and breathing Geoff's mantra for many years with significant success, enabling consecutive years of growth." -- Ed Bracken, General Manager, Crowne Plaza, The City, London
|
|
Pages: 168
Size: 233x156x16mm
|
| Published: SRA Books - January 2021 |
| Format: Paperback |
| Subjects: Sales & marketing : Customer services |
| List Price: 14.99 Pounds Sterling |
| Availability: In Stock
Qty Available: 767 |
| Title: 8 of: 42 |
|
|
|
| Title: Charismatic to the Core |
| Sub-title: A fresh approach to authentic leadership |
| By (author): Nikki Owen |
| ISBN10-13: 1909116483 : 9781909116481 |
| Are you charismatic enough to be a successful leader? You don't have to shout or show off to be charismatic. Charisma is often seen as an intangible concept that unconsciously attracts a negative reaction in the world of business. There is a stereotypical image that a charismatic leader is a confident extrovert with a big personality. Even if charisma can be taught, (and many research papers indicate that you either have it or you don't) the question is: how important is charisma for leadership success? Life puts layers onto individuals, much like paint. Year after year, more layers are added until you no longer know how deeply buried the authentic you is. It's time to start celebrating the real you! In Charismatic to the Core, Nikki Owen strips away the unwanted layers and takes you back to your authentic self. It is a revelation, a rebirth, a realisation that life can be on your own terms. Your leadership impact can be whatever you desire it to be. When you are being true to who you really are at your core, your charisma shines through. |
|
Pages: 256
Size: 233x156mm
|
| Published: SRA Books - September 2015 |
| Format: Paperback |
| Subjects: Assertiveness, motivation & self-esteem |
| List Price: 14.99 Pounds Sterling |
| Availability: In Stock
Qty Available: 18 |
| Title: 9 of: 42 |
|
|
|
| Title: Creating Business Advantage |
| Sub-title: Setting Up and Running a Successful Business |
| By (author): Daryl Woodhouse, Garry Smith |
| ISBN10-13: 1909116432 : 9781909116436 |
Long-term, consistent, sustainable business growth... guaranteed. Is that what you want for your business? Or will you be one of the 50% who fail in the first year, or the 90% who fall by the wayside before five years are up? Whether you are just dusting off the plans for your very own brand new start-up or you are the owner of a small business looking to grow â in fact whatever stage you are in your business development â this book will help you to: - Understand and create your competitive advantage
- Get more from your sales and marketing
- Become a strong leader and manage your employees
- Build partnerships both within and outside your company
- Become an ace at managing cash
- Get the help you need to thrive and grow
Daryl Woodhouse founded Advantage Business Partnerships in order to share the senior leadership, networking and strategic business experience gained during his time in the banking sector working with SMEs across England. Garry Smith spent a number of years as a senior HR professional, leading significant cultural and technological change programmes for large manufacturing companies before setting up his own consultancy business. |
| Reviews: |
|
'Professional and structured services to help you grow your business. I can't recommend them enough.' - Matthew Perkins, FreeAgent
|
|
'We sought out business coaching to grow the business in the most efficient and controlled manner possible. In 18 months, revenue has grown by 165%.' - Simon Kallu
|
|
Pages: 96
Size: 209x148x7mm
|
| Published: SRA Books - June 2015 |
| Format: Paperback |
| Subjects: Business strategy |
| List Price: 9.99 Pounds Sterling |
| Availability: In Stock
Qty Available: 49 |
| Title: 10 of: 42 |
|
|
|
|
|
Item added to 
.png "Click here for catalogues")
